Senior QA Engineer

5 months ago(8/24/2017 2:12 PM)
Job ID

Company Overview

Surescripts was founded in 2001 when the pharmacy industry and other collaborators set out to replace paper prescriptions with electronic. Today, we’re the nation’s largest healthcare information network, connecting pharmacies, care providers, benefit managers and technology partners to get the right information to the right place at the right time. We offer industry-leading solutions that digitize manual workflows and use our unparalleled breadth of data to vastly improve healthcare connectivity, patient safety and provider efficiency.


What You’re Like

You have a relentless desire to get stuff done. A true champion of the collective objective, you’re energized by applying your expertise with a group of talented people to achieve something important, together. You’re curious and passionate about new technologies and cutting-edge innovation, and you enjoy pulling together complex pieces of a puzzle to deliver a powerful and meaningful end-product. You’re a translator between people and teams that don’t use the same lingo. You don’t settle for short-term gratification—you’re into long-haul, incremental efforts that require endurance, patience and next-level collaboration.



What We’re Like Surescripts Network Technology and Operations (NT&O) is comprised of smart people who love to work towards a common goal, always delivering and operating innovative, industry-leading solutions to the healthcare marketplace. We pride ourselves on quality work that’s grounded in complete transparency and accountability. When a project goes off the rails—and they do from time to time—we rally around each other to fix it and move on. While our gratification is often the result of a months-long effort, we never tire of delivering a huge result that has an exponentially positive impact on the healthcare system—whether it’s quality, cost or patient safety.


Ok, But Here’s What It’s Really Like

Working at Surescripts NT&O, your thinking cap will always be on. You’ll be challenged by making sure that disparate, cross-functional pieces come together to create a desired result. You’ll work to quickly understand diverse technologies, and establish and maintain relationships with groups who see and talk about things differently. And best of all, you’ll work on solving problems and creating solutions that will make a difference and improve healthcare on a national scale.


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To provide in-depth quality assurance support for Surescripts software development. The  Senior QA Engineer plays a key role in the software development process as part of an agile team, working with product owners, developers, analysts, and other team members to define, prioritize, estimate, and communicate testing aspects of stories within the agile team’s project scope. Senior QA engineers are expected to support planning and strategizing of the test automation effort for the agile team. Individuals are expected to attain a detailed knowledge of our applications and application interfaces as well as a solid understanding of our underlying business products and processes.


  • Collaborate within an agile team providing input for product backlog, sprint planning, story development and testing, demos, and team retrospective.
  • Communicate and interact within and across agile teams on issues, changes, and enhancements that may impact data, workflow and /or functionality across Surescripts products.
  • Coordinate communication and interaction across agile teams on issues, changes, and enhancements that may impact data, workflow and /or functionality across Surescripts products.
  • Review story requirements, design, and acceptance criteria during team planning to provide timely and meaningful feedback for robust story details.
  • Create and organize effective test strategy and planning to ensure software quality and to confirm business, technical and functional requirements.
    • Design system, regression, and integration tests to validate application releases.
    • Create comprehensive test data to support test cases.
    • Execute tests based on test strategy/plans. Tests may be manual or automated.
    • Support testing processes from manual testing to automated testing.
    • Provide concise and accurate documentation of software defects and issues.
    • Report test results to support story sign off by Product Owner.
  • Develop highly effective working relationships with product owners, developers, analysts, operations and other team members in support of the software process to ensure that releases are tested and ready for a production environment.
  • Create, analyze, review, and revise QA and system documentation as necessary based on changing functionality of applications.
  • Attain and maintain a high level of expertise regarding processing to and from Surescripts, and the systemic dependencies between applications within Surescripts systems.
  • Perform system, regression, and integrated tests across multiple environments as changes are promoted and staged for production.
  • Support the automated test efforts within the agile team.
    • Identify manual tests to be included in automated test suite.
    • Work with agile team members on framework enhancements/changes as needed.
    • Update/Add manual tests into the automated tests suite.
    • Support maintenance of the automated test suite to continually support product changes.
    • Monitor and oversee test suite in support of the processes for release promotion through test environments for production readiness.
    • Provide leadership/guidance for QA practices and the automation effort within Surescripts.


  • Bachelor degree or equivalent experience
  • 5 + years of QA experience with hands-on participation in manual and automated testing of software applications.Automated testing highly preferred.
  • 2 + years of experience with agile development process.
  • 2 + years recent hands-on experience with database and operating systems.
  • 2 + years of experience with ad-hoc query programs and writing SQL query statements

Preferred Qualifications:

  • Working knowledge of standard transactions sets (NCPDP, ANSI, IHE or Telecom).
  • Working knowledge of restful messaging formats
    • XML and Edifact formats
    • Json for web services
  • Database skills, Oracle and Hadoop
  • Hands-on experience with automated testing tools (like Selenium, SoapUI, Gauge, jUnit)
  • Development/scripting skills in common languages like JAVA and C++
  • Experience with performance, load and/or security testing is a plus
  • Experience with Data Warehouse
    • ETL processing
    • Billing and Reporting


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