Office Coordinator

5 months ago(8/28/2017 12:57 PM)
Job ID

Company Overview

Surescripts was founded in 2001 when the pharmacy industry and other collaborators set out to replace paper prescriptions with electronic. Today, we’re the nation’s largest healthcare information network, connecting pharmacies, care providers, benefit managers and technology partners to get the right information to the right place at the right time. We offer industry-leading solutions that digitize manual workflows and use our unparalleled breadth of data to vastly improve healthcare connectivity, patient safety and provider efficiency.



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The Office Coordinator will perform a variety of functions necessary to run an efficient, professional office. These functions will include customer service, on-site meeting support, supply management and general administrative support.This position requires a calm, courteous and professional demeanor at all times, excellent communication skills and superior organizational skills.


Customer Service:

  • Promptly greet and direct all visitors, including vendors, clients, candidates and customers
  • Provide visitors with guest passes and wifi access
  • Assist with finding space for visiting employees and relocating meetings to accommodate meeting space needs
  • Properly route customer inquiries and complaints to appropriate internal resource for resolution
  • Main point of contact for all office vendors
  • Receive/prepare courier and FedEx shipments

Facilities / Security:

  • Collaborate with internal and external security to maintain a safe and secure working environment
  • Serve as the company’s point of contact with Property Managers regarding facility issues (i.e. hot/cold, bathroom, etc.)
  • Manage office equipment troubleshooting and coordinate maintenance when required


Supply Management:

  • Maintain and replenish office supplies, break room inventory (coffee/soda/paper products, etc.), office equipment needs (headsets, toner for copiers, etc.)
  • Check stock to determine inventory levels and anticipate needed supplies
  • Create purchase orders for each order
  • Knowledgeable about company policies – T&E and Office Procedures
  • Ensure that all invoices are submitted to A/R in a timely manner
  • General Administration
  • Assist EAs with meeting scheduling
  • Provide clerical or administrative support as requested
  • Assist with catering and room set-up needs for meetings


  • High school diploma or GED
  • 3+ years of experience in reception, administrative or customer service role
  • Experience in office software applications, including MS Outlook, Visio, Word, Excel, PowerPoint
  • Experience working with and basic issue troubleshooting of office equipment, i.e. fax, copier, scanner, video conferencing

Competencies / Skills Required:

  • Strong demonstrated organizational, scheduling and time management skills
  • Keen attention to detail and demonstrate a high level of proficiency in anticipating, addressing and resolving an on-going variety of challenges
  • Must effectively and diplomatically interface and communicate with employees at all levels and departments in the company
  • Professional demeanor, poise under pressure, and the ability to maintain the highest level of confidentiality
  • Strong oral and written communication skills
  • Ability to prioritize competing and conflicting assignments
  • Ability to work independently
  • Strong customer service and quality orientation


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